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Automatic door
service programme
  • Annual Service Plans
  • Retrofitting and Remodelling of existing doors
  • All Installations and Servicing carried out to BS EN 16005 standards
  • Emergency Callout Available 24/7

Whether you have one door or a thousand, Axis Automatic Entrance Systems offers a wide range of services from an ad hoc re-active callout request to a pre-planned annual maintenance programme.


We manufacture, install and service everything from facades and shopfronts to complete automatic door systems from a wide range of manufacturers. We have a network of qualified engineers who have the technical expertise to maintain and service both our own products along with other brands. If you should choose to take out a service contract with us, they are also available 24 hours a day in the event of an emergency.

Facades shopfronts and complete automatic door systems maintained by qualified engineers


A formal service plan showing that regular maintenance is being carried out demonstrates that doors are being maintained to the manufacturer's guidelines making them safe for employees and other users alike. Aside from the safety and legal aspects, there are also the commercial benefits to be considered such as; ensuring your business is not disrupted or impeded by malfunctioning equipment and prolonging the life of components.

As part of the servicing contract, Axis will compile and maintain a full electronic asset register that can be requested at any time during the contract period. We will also provide an electronic logbook that records and displays the history of each asset so that you can easily identify any previous works and servicing carried out on your estate.


There are over 50,000 Stanley automatic operators installed in the UK and Axis Automatic Entrance Systems are the sole supplier of Stanley door products in the UK. If your doors are serviced by any other company, they will be obtaining any new parts from us which could be supplied faster and more cost effectively if you come to us direct.


Axis also offers a complete range of Retrofitting and Remodelling programs for both manual and automatic doors. This includes upgrading existing manual swing doors to full automation, retrofitting existing automatic sliding doors with our advanced microprocessor controllers and replacing inefficient or out-dated doors with new door systems drawn from a nearly limitless choice of manual or automatic swinging, sliding or folding door systems.


BS EN 16005 is the European standard which gives guidance on safety in use and test methods for Automatic pedestrian door sets. It is the industry guidance document to help companies meet the requirements of the Machinery Directive and form part of the CE Marking process. The document gives practical advice on safety systems and best practice ways for ensuring automatic doors are installed with acceptable levels of safety for users. BS EN 16005 took effect from April 2013 and applies to new installations installed after that date. BS 7036 parts 1-5 continues to apply to existing installations fitted prior to April 2013.
* Source: ADSA (Automatic Door Suppliers Association)


Both BS EN 16005 and BS 7036 parts 1-5 are safety standards which are not legally binding but are seen as best practice in courts considering accidents and injuries from the use of automatic doors. Under the Machinery Directive which is issued by the HSE, automatic doors must be operated safely and be safe for employees and for other users. The doors therefore need to be maintained in accordance with the guidance from the manufacturer. However the law does not specifically state that the doors need to be serviced but failing to maintain them so they are safe in use would lead to a court penalty if there was an injury.

For a Service Plan quotation, telephone or email us now.

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