follow us on facebook find us on LinkedIn join us on google+ watch us on You Tube Telephone 01604 212500 01604 212500
Recruitment

We currently have vacancies in the following positions:

 

Door Engineer

Axis Automatic Entrance Systems Ltd are seeking experienced Automatic Door Engineers to support our existing team of engineers and installers in the following regions:

London (& surrounding areas), Home Counties, North West, North

Essential requirements for this role are:

  • Applicants must hold valid EN16005 and CSCS card
  • At least 3 years relevant experience of working within the industry
  • Aware and compliant with all health and safety regulations, i.e. PASMA & IPAF certificates are desirable
  • Opportunities to work on projects throughout the UK and Ireland
  • Flexible on working hours and be prepared to work weekends
  • To be part of the "on call" rota
  • Hold a full clean driving licence
  • Capable of working unsupervised but a team player as required
  • Customer focused at all times

We are looking for people that take responsibility to ensure that the work is completed to the highest specification. The successful applicant with the right attitude and work ethic can expect to earn in excess of £40k per annum. We offer 22 days paid holiday increasing to 25 days after 5 years.

If you wish to be considered for this position please send your CV to

Strictly no Agencies

 

CUSTOMER SERVICE DESK COORDINATOR

This is a pivotal role within the company where the successful candidate will join a small team of co-ordinators to take responsibility for customer enquiries and the deployment of a team of engineers. The day to day activities include (but are not limited to) the following:

  • Handle all incoming customer enquiries from the initial communication through to resolution and provide updates at all stages of the request to ensure we are offering the highest level of service achievable.
  • Liaising with other departments within the business to ensure that Project and Installation work is scheduled in effectively and efficiently to maximise productivity.
  • Understands the meaning and value of Customer Service and why it is important to the success of the company.
  • Ability to deliver a message clearly and provide all the correct information without being prompted or chased.
  • Work with a bespoke IT system that incorporates an electronic engineer's diary.
  • Ensure that all relevant information for a job is captured on the system in a clear and concise manner and passed over to the relevant engineer.
  • Ability to be assertive and use initiative when issues do arise and use your extensive customer service knowledge to enhance the customer experience.
  • Ability to ensure that works are balanced with resources and that engineers are allocated sufficient workload in line with expected daily targets.
  • To seek new and improved working methods that can further streamline the department and provide sales opportunities.
  • Record and pass on any sales leads to the relevant Salesperson in a timely manner so that we can exceed our customers' expectations on response times.
  • Produce schedules for customers detailing where and when we will attend site to carry out contractual servicing works.
  • Understands the importance of procuring new / existing PMA agreements and their value to the company and clients.
  • Participate in the callout rota to provide a 24/7 service to contracted customers to ensure customer service levels remain consistently high.
  • To adhere to all company policies and procedures at all times.
  • Prepare and submit accurate invoicing details to the Accounts Department to enable billing to take place in an efficient manner.

Job Type:
• Permanent
• Salary: Subject to experience

Job Location:
• Northampton, Northamptonshire

Required experience:
• Minimum of 1 year Customer Service experience

In the first instance please send your CV to

Strictly no Agencies

Sales Manager

Job Title: Sales Manager
Responsible to: Managing Director
Area Accountable for: Northern Region
Job Summary: To Develop & Build Company Sales
Salary: Commensurate with experience and a generous on target commission package
Location: Northern UK (Home based with accessibility to all major road networks)
Company Car: Yes
Estimated Start Date: Jan 2019

ABOUT US

Innovation
Axis are the proud manufacturers of the multi award winning Flo-Motion® manual sliding door system that was designed specifically for BDP Architects and installed at the new Alder Hey Children's Hospital. With a variety of bespoke designs, the Flo-Motion® has now been installed in 12 UK hospitals and specified for many more future builds.

Automatic Doors
Specialising in pedestrian entrances and independently owned, Axis is also the sole UK distributor for Stanley Automatic and Healthcare Doors as well as Manusa Healthcare Doors. Axis is an active member of ADSA (Automatic Door Suppliers Association) and recommends that all installations comply with EN16005 with regards to safety.

Our range of automatic door products includes sliding and swing door systems, all tailor-made to suit specific applications. Our product portfolio also includes low level aluminium facades, curtain wall and manual door sets. From a central UK operation, Axis offer a complete fabrication, installation and maintenance service.

Know-how
Axis has extensive knowledge and experience in the Construction and Automatic Door industries, dealing with a wide range of clients in both the public and private sectors.

The Role
As an Area Sales Manager you should have a proven track record within the Healthcare and Automatic Door Industry preferably within a field based Sales or Account Management role.
OR
May also be suitable to those from within the industry looking to move into a sales position for the first time. To be considered, you must be driven, self-motivated, ambitious and commercially astute with a passion to succeed. The ability to develop new business is a must for this position.

Main Purpose
To develop existing client relationships and identify further streams of revenue
To seek and develop new business opportunities within the northern region

Responsibilities
  • To ensure that the company meets its customers' expectations with regard to the delivery of service
  • To be able to read drawings and interpret the customer requirements
  • To have an understanding of current Building and DDA regulations
  • To attend all sales meetings as required
  • To demonstrate the ability of planning, scheduling and time management
  • To liaise and plan with all other departments to ensure delivery of a project
  • To offer clear communications & instructions to all stakeholders
  • To carry out any new tasks that occur as a result of development of the department's processes and as directed by the Managing Director.
  • Any other duties and responsibilities commensurate with the position

Qualifications

  • Educated to college standards Desirable
  • Management Qualification Desirable
  • CSCS Card Desirable
  • EN16005 Accreditation Desirable

Experience & Requirements

  • Self-motivated, proactive and hardworking Essential
  • Strong IT skills with knowledge of a multitude of packages Desirable
  • Experience of Healthcare & Automatic Door Industry Desirable
  • Understanding of aluminium systems (commercial shop front & curtain walling) Desirable
  • Ability to undertake a site survey for specification and quotation purposes Essential
  • Understanding Construction & Site conditions & working practices Desirable
  • Knowledge of Risk Assessments & Method statements Desirable
  • Able to work as a team player Essential
  • Presentation skills Essential
  • Excellent relationship building and communication skills Essential
  • Able to demonstrate and use initiative Essential
  • Confident decision maker Essential
  • Maintaining & improving upon the customer service experience Essential
  • Business acumen Desirable

When you see or hear something that is wrong or not being completed to the highest specification possible do not assume that others will take responsibility. If you feel that something is not possible or undeliverable, please bring to your director's attention. We will listen as your opinion and insight matters to us!

If you wish to be considered for this position please send your CV to

CHAS Certificate Safe Contractor Certificate Investors in People Certificate ADSA Certificate Altius Certificate Exor Certificate Construction Line Certificate Reset Certificate
BIM Object